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Privacy Policy

Privacy Policy

Your Privacy

EJT LLP t/a British Braces is a company registered in England under company number OC388810. Our registered office is Cameron Court Winnington Lane Winnington Northwich Cheshire CW8 4DU. We are committed to ensuring that your privacy is protected. This policy, together with our Terms and Condition sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us. We strictly adhere to the General Data Protection Regulation (GDPR 2016/679) and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

When we collect your information, we are responsible as ‘controller’ of that personal information for the purposes of those laws. Relating to personal data provided to us to provide our services, we are a ‘processor’ for the purposes of the General Data Protection Regulation.

Please be aware that our site may provide access to other web sites by linking to them. We are not responsible for the data policies (including data protection and cookies), content or security of these linked websites.

Controlling your Personal Information

You have the following rights with regards your personal data and you can contact us at any time to:

  • Request access to any information that British Braces has about you via an email entitled “ACCESS REQUEST” to info@britishbraces.co.uk.
  • Object to any processing of information that British Braces has about you via an email entitled “OPT OUT REQUEST” to info@britishbraces.co.uk.
  • Correct any information that British Braces has about you via an email entitled “CORRECTION REQUEST” to info@britishbraces.co.uk.
  • Delete any information that British Braces has about you via an email entitled “DELETION REQUEST” to info@britishbraces.co.uk.
  • Opt out of automated profiling or decision making by British Braces via an email entitled “PROFILING REQUEST” to info@britishbraces.co.uk.
  • Request your personal data that British Braces has via an email entitled “PORTABILITY REQUEST” to info@britishbraces.co.uk.

If you do any of these actions, we may take steps to verify your identity. In all cases we will take steps to ensure that your preferences are updated or the information is deleted as soon as reasonably practicable and generally within one month.

What we Collect & How we Use it

We collect several different types of information for various purposes to provide and improve our service to you. We gather this information to allow us to process your request. The relevant information is then used by us to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

We may also use aggregate information and statistics for the purposes of monitoring website usage to help us develop the website and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

We may obtain information about you from third parties, such as public databases, social media platforms, third party data providers and our marketing partners. We may use this information, alone or in combination with other information described above, to develop or provide more relevant platform features or services (e.g. social media data of end-users allowing you to send more relevant content) or provide more relevant marketing and content to you.  Our websites include social media features (either hosted by a third party or hosted directly on our website), which may collect information about your IP address and which page you are visiting. The feature may set a cookie to make sure the feature functions properly. We also maintain presences on social media platforms including Facebook, Twitter, and Instagram. Your interactions with these platforms are governed by the privacy policies of the companies that provide them. Anything you submit to us via a social media platform is done so at your own risk without any expectation of privacy.   Further, any comments or information you supply on any blog that we operate can be read, used or collected by anyone. If your information appears in our blog pages and you want it removed, contact us at info@britishbraces.co.uk.

Types of Data Collected

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to:

  • Email address
  • First name & last name
  • Phone number
  • Address, County, Postal code, City
  • Cookies & usage data

Usage Data

We may also collect information how the service is accessed and used. This usage data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Tawk_58e66622f7bbaa72709c4a4c -

TawkConnectionTime -

__utma -

cookieAlertState -

cookieAlertClosedFlag -

_hjIncludedInSample -

__utmc -

_hjMinimizedPolls -

__utmz -

__tawkuuid -

es_newsletterpopup -

Use of Data

British Braces uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are like those that you have already purchased or enquired about unless you have opted not to receive such information

Reasons we can collect and use your personal information

In relation to clients, the lawful basis for which we rely on to collect and process your data is typically performance of our contractual obligations.  If you are not a client, we rely on legitimate interest as the lawful basis on which we collect and use your personal data in relation to us contacting you further in certain situations. Our legitimate interests are usually to provide individuals with details of our products or offers related to your interests. If you are an individual, the basis on which we collect and use your personal data to contact you is often consent.   If you have any questions about the lawful basis on which we are processing your personal data, please contact  info@britishbraces.co.uk.

How we Protect your Information

Any information sent to us is protected using robust security methods. The methods we use are industry-standard ensuring data is safeguarded as much as possible whilst being sent over unprotected communications paths such as the internet. When it reaches us, we store it securely and only provide access to it by those authorised.

Do we Disclose any Information to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety.

Transfer of your information out of the EEA

Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our service or by providing consent to us (where required by law), you agree to the transfer of information to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. Please note that all our entities operate under Standard Contractual Clauses and applicable measures of the GDPR providing protections and safeguards for cross-border transfers. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Retention of Data

British Braces will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy and generally for no longer than 7 years. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

British Braces will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods. Generally, we will retain this data for no longer than 7 years.

Changes

If we change our Privacy Policy we will update the changes on this page and we may also place notices on other pages of the website so that you can at any time check our current policy. If we make any changes that may significantly affect the way we deal with your information, we will also email you to notify you of the proposed changes, so that you may have your details removed from our records if you do not agree with the changes. This version was updated on 24/05/2018.

How to Contact EJT LLP t/a British Braces

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to info@britishbraces.co.uk or telephone 01606 780260 or write to:

Data Protection & Privacy
EJT LLP t/a British Braces

c/o Thinkprint
Cameron Court
Winnington
Northwich
Cheshire
CW8 4DU

Making a Complaint

If you wish to make a complaint about the way that we handle your personal data, you may contact the Information Commissioner's Office through their website https://ico.org.uk/concerns/ or telephone at 0303 123 1113 or other channels as updated at https://ico.org.uk/global/contact-us/.

4.67 Average

1182 Reviews

Guest

very good quality could be a bit cheaper

Posted 15 hours ago

Christopher Hjelt

Braces are fine but slightly mystified to discover thy were manufactured in USA.

Posted 16 hours ago

Trevor George Smith

Purchased 2 pairs recently,one being undergarment, and am delighted with them, I was unconvinced before I bought undergarment ones but found them really comfortable. Highly recommend British braces.

Posted 2 days ago

Janis Williams

I placed an order for Neon Yellow men's work suspenders for my son, who flags cars and all sorts of trucks, so it has really bothered me with the risk that goes along with this job is possible. So, I purchased these bright suspenders so that when he wears them, they are so bright all traffic will see him, long before they reach him. Makes me feel so much better to know that with him wearing these suspenders will lessen the risk of him not being seen by ANY TRAFFIC coming. Also received them, in a timely manner. Thank You!

Posted 3 days ago

Guest

Husband loved his Welsh Dragon braces, they are strong and well made. He wore them to Wales/Ireland match and swore they helped Wales win Grand Slam and Six Nations 🤔😂

Posted 5 days ago

John Wilson

everything was made so easy and arrived within the time scale.

Posted 5 days ago

John Fincham

These Braces are the right fit for me. The quality appears to be okay. Would buy again from you.

Posted 5 days ago

Anonymous

A thoroughly practical pair of braces, supplied very quickly.

Posted 1 week ago

Iris Kidd

Very impressed. Ordered one day and received the next. Great service.

Posted 1 week ago

HARRY WHITEHEAD

Love the braces and was amazed by how quickly they were delivered - trousers hardly had time to fall down.

Posted 1 week ago

Mike Bowes

Website easy to use. Goods arrived very promptly. Braces appear to be the same design as the ones they are replacing, which have given many years good service holding up heavy motorcycle trousers.

Posted 1 week ago

Guest

Wanted for bowling looks well made.the 30mm wide straps seem perfect strength for purpose with buttons much more sucure and discreet than metal clips would purchase again. Tazboy

Posted 1 week ago

Anonymous

Large range of braces and accessories. Fast and efficient service and have replaced faulty braces bought previously without quibble. Recommended.

Posted 1 week ago

Ian S

Easy to order, arrived as advised, great product quality. What's not to like? Well done.

Posted 2 weeks ago

Guest

Acceptable price, very good product and very good service.

Posted 2 weeks ago

Anonymous

Loved the braces! Great colour and quality.

Posted 2 weeks ago

Guest

Great Braces and very prompt delivery service.

Posted 2 weeks ago

Lewis Johnstone

Both pairs of braces are of good quality with strong clips to clip onto my trousers. I got a 48" pair in green which I am wearing today.

Posted 2 weeks ago

Guest

Great service, good braces, what more could you ask for.

Posted 2 weeks ago

Anonymous

The braces arrived earlier than expected, the quality is brilliant and very strong. Great choice of design as well.

Posted 2 weeks ago

Vivian Taylor

Good fast service. No issues.

Posted 2 weeks ago

Anonymous

Very quick service, will use again in the future

Posted 2 weeks ago

Derek Goodman

Braces are everthing i hoped they would be. Have purchased two pairs now and will buy more when i need them.

Posted 2 weeks ago

Christopher Burson

Order & delivery process via Amazon to local pick up point faultless. Good fit for 'average man'. Easy to attach to buttons. Good quality materials.

Posted 2 weeks ago

Bob Bartlett

Very pleased with my purchase, the quality is very good and will no doubt purchase some more in the near future. They were also delivered in the time frame and were well package.

Posted 2 weeks ago

Malcolm Peters

Service was exceptional the delivery to Valla Beach, NSW, Australia from th UK was quicker than receiving a parcel from Sydney, NSW. Very happy with the braces. Haven’t had chance to use them yet.

Posted 3 weeks ago

maureen oliphant

excellent quality throughout.

Posted 3 weeks ago

DONALD CAMPBELL

so far everything is fine, no issues with them ,I shall be purchasing more in the future.

Posted 3 weeks ago

Michael Ryan

Very comfortable

Posted 3 weeks ago

Anonymous

Great product great service Easy to navigate website Product delivery on time . 5 stars

Posted 3 weeks ago

Ann Boater

The braces were as described, a bit thinner than I was expecting, which has pros and cons. My husband is not used to braces yet, so have nothing else to say about them. The customer service was very good and I was very pleased that when I rung to complain about some5hing, which turned out to be mine someone else’s error the lady I spoke to was courteous and ready to take responsibility.

Posted 3 weeks ago

Mark Cooper

Good service. Good products; exactly what I was looking for. Good value. By the way, if other customers are looking for suitable buttons try "Totally Buttons". I bought 12 black 20 mm buttons (ref. P3490) for under £5 delivered.

Posted 3 weeks ago

Julie Lawson

Exactly what it says on the tin....looks, colour, adjustability, comfort and super quick delivery. I would recommend and order again. Thanks for a great product

Posted 3 weeks ago

Guest

These are good braces, good strong clips hold up my jeans all day.

Posted 3 weeks ago

Anonymous

More than happy with a quality item. Would certainly recommend the products.

Posted 3 weeks ago

Geoffrey Moore

I am a golfer and need in wet weather to wear over trousers. For years I have never been able to stop these trousers from sagging downwards, and have tried various sets of belts and braces - without success. These braces are excellent: the grips are so strong. I am delighted with them. Wish I had discovered them years ago

Posted 3 weeks ago

John Harris

I am very pleased with the Braces that you sent. Would have no hesitation in recommending to any else

Posted 1 month ago

Marie Oulds

Ordered easily, great range to choose from and delivered quickly.

Posted 1 month ago

Guest

FINE

Posted 1 month ago

Guest

Quality braces quickly delivered. You can by cheaper but only if you like an inferior product. British Braces are the best

Posted 1 month ago

Guest

First class product very pleased.

Posted 1 month ago

Guest

Quick and prompt delivery and what got what I expected

Posted 1 month ago

Samantha Blenkinsopp

Bought 4 pairs of work braces for the lads at work (coalmen) and they are over the moon with them as they are much more robust than the normal ones we get, great designs and no more expensive than our usual purchases. We will definitely be getting more from this company in the future.

Posted 1 month ago

Anonymous

Delivery arrived before the date stated, the product is better than expected! Brilliant

Posted 1 month ago

Ade North

These braces are great, I bought them to hold up my heavy duty jobman work trousers. The clips stay on perfectly even with the pockets full of screws & tools. No more 'builders bum'. Brill!

Posted 1 month ago

Guest

Most braces on the market in the UK now have plastic teeth which rapudly wear out. I have bought three pairs from John Lewis, and none lasted more than two months. You supply braces with metal teeth, although only for 50mm braces, and these are much more durable

Posted 1 month ago

Alison Lawson

Great service and product

Posted 1 month ago

Bridget Roberts

Fast service good quality

Posted 1 month ago

John Phillips

good service and product cant fault will buy again

Posted 1 month ago

Guest

Well made with strong clips, does the job well.

Posted 1 month ago

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