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Privacy Policy

Privacy Policy

Your Privacy

EJT LLP t/a British Braces is a company registered in England under company number OC388810. Our registered office is Cameron Court Winnington Lane Winnington Northwich Cheshire CW8 4DU. We are committed to ensuring that your privacy is protected. This policy, together with our Terms and Condition sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us. We strictly adhere to the General Data Protection Regulation (GDPR 2016/679) and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

When we collect your information, we are responsible as ‘controller’ of that personal information for the purposes of those laws. Relating to personal data provided to us to provide our services, we are a ‘processor’ for the purposes of the General Data Protection Regulation.

Please be aware that our site may provide access to other web sites by linking to them. We are not responsible for the data policies (including data protection and cookies), content or security of these linked websites.

Controlling your Personal Information

You have the following rights with regards your personal data and you can contact us at any time to:

  • Request access to any information that British Braces has about you via an email entitled “ACCESS REQUEST” to info@britishbraces.co.uk.
  • Object to any processing of information that British Braces has about you via an email entitled “OPT OUT REQUEST” to info@britishbraces.co.uk.
  • Correct any information that British Braces has about you via an email entitled “CORRECTION REQUEST” to info@britishbraces.co.uk.
  • Delete any information that British Braces has about you via an email entitled “DELETION REQUEST” to info@britishbraces.co.uk.
  • Opt out of automated profiling or decision making by British Braces via an email entitled “PROFILING REQUEST” to info@britishbraces.co.uk.
  • Request your personal data that British Braces has via an email entitled “PORTABILITY REQUEST” to info@britishbraces.co.uk.

If you do any of these actions, we may take steps to verify your identity. In all cases we will take steps to ensure that your preferences are updated or the information is deleted as soon as reasonably practicable and generally within one month.

What we Collect & How we Use it

We collect several different types of information for various purposes to provide and improve our service to you. We gather this information to allow us to process your request. The relevant information is then used by us to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

We may also use aggregate information and statistics for the purposes of monitoring website usage to help us develop the website and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

We may obtain information about you from third parties, such as public databases, social media platforms, third party data providers and our marketing partners. We may use this information, alone or in combination with other information described above, to develop or provide more relevant platform features or services (e.g. social media data of end-users allowing you to send more relevant content) or provide more relevant marketing and content to you.  Our websites include social media features (either hosted by a third party or hosted directly on our website), which may collect information about your IP address and which page you are visiting. The feature may set a cookie to make sure the feature functions properly. We also maintain presences on social media platforms including Facebook, Twitter, and Instagram. Your interactions with these platforms are governed by the privacy policies of the companies that provide them. Anything you submit to us via a social media platform is done so at your own risk without any expectation of privacy.   Further, any comments or information you supply on any blog that we operate can be read, used or collected by anyone. If your information appears in our blog pages and you want it removed, contact us at info@britishbraces.co.uk.

Types of Data Collected

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to:

  • Email address
  • First name & last name
  • Phone number
  • Address, County, Postal code, City
  • Cookies & usage data

Usage Data

We may also collect information how the service is accessed and used. This usage data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Tawk_58e66622f7bbaa72709c4a4c -

TawkConnectionTime -

__utma -

cookieAlertState -

cookieAlertClosedFlag -

_hjIncludedInSample -

__utmc -

_hjMinimizedPolls -

__utmz -

__tawkuuid -

es_newsletterpopup -

Use of Data

British Braces uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are like those that you have already purchased or enquired about unless you have opted not to receive such information

Reasons we can collect and use your personal information

In relation to clients, the lawful basis for which we rely on to collect and process your data is typically performance of our contractual obligations.  If you are not a client, we rely on legitimate interest as the lawful basis on which we collect and use your personal data in relation to us contacting you further in certain situations. Our legitimate interests are usually to provide individuals with details of our products or offers related to your interests. If you are an individual, the basis on which we collect and use your personal data to contact you is often consent.   If you have any questions about the lawful basis on which we are processing your personal data, please contact  info@britishbraces.co.uk.

How we Protect your Information

Any information sent to us is protected using robust security methods. The methods we use are industry-standard ensuring data is safeguarded as much as possible whilst being sent over unprotected communications paths such as the internet. When it reaches us, we store it securely and only provide access to it by those authorised.

Do we Disclose any Information to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety.

Transfer of your information out of the EEA

Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our service or by providing consent to us (where required by law), you agree to the transfer of information to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. Please note that all our entities operate under Standard Contractual Clauses and applicable measures of the GDPR providing protections and safeguards for cross-border transfers. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Retention of Data

British Braces will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy and generally for no longer than 7 years. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

British Braces will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods. Generally, we will retain this data for no longer than 7 years.

Changes

If we change our Privacy Policy we will update the changes on this page and we may also place notices on other pages of the website so that you can at any time check our current policy. If we make any changes that may significantly affect the way we deal with your information, we will also email you to notify you of the proposed changes, so that you may have your details removed from our records if you do not agree with the changes. This version was updated on 24/05/2018.

How to Contact EJT LLP t/a British Braces

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to info@britishbraces.co.uk or telephone 01606 780260 or write to:

Data Protection & Privacy
EJT LLP t/a British Braces

c/o Thinkprint
Cameron Court
Winnington
Northwich
Cheshire
CW8 4DU

Making a Complaint

If you wish to make a complaint about the way that we handle your personal data, you may contact the Information Commissioner's Office through their website https://ico.org.uk/concerns/ or telephone at 0303 123 1113 or other channels as updated at https://ico.org.uk/global/contact-us/.

4.61 Average

897 Reviews

frances doherty

Lovely braces although they took a little longer to arrive than I hoped (they were a present). Happy that I ordered these.

Posted 15 hours ago

Guest

Exactly what I needed to support my motorcycle leather trousers (which have no belt loops).

Posted 1 day ago

Anonymous

Excellent service, good product.

Posted 1 day ago

Antony McCallum

Excellent quality product with speedy delivery

Posted 4 days ago

Anonymous

good quality and value,delivered quickly.

Posted 6 days ago

John Draper

I always buy from British Braces for all my needs. Always good service, always on time, always good quality.

Posted 6 days ago

Guest

I am delighted with your service and the braces. I will come again .

Posted 6 days ago

Anonymous

Just what I wanted for Goodwood Revival. I particularly chose the leather strap version for the vintage look. Quality made braces.

Posted 1 week ago

Guest

Brilliant, braces that'll go through airport security scan without flagging up. Its embarrassing to have to remove braces with metal clasps. Quality robust (with no metal) braces, well done!

Posted 1 week ago

Guest

Faultless service, excellent quality, speedy delivery.what’s not to like?

Posted 1 week ago

Anonymous

Held up well

Posted 1 week ago

Guest

These brasses where for my large father. They were perfect with a very good strong clip.

Posted 1 week ago

Stephen Gee

The braces are good except for the stitch finishing on the rear pants clip, I found that the fine nylon three used was left sticking out slightly causing me to be irritated & scratched. Soon sorted it by putting the stitch line near heat ( cigaret lighter ) & melted the fine projectin threads. Steve gee kirkham.

Posted 1 week ago

Roy Pearson

Good service and speedy response and as described. I am happy

Posted 1 week ago

Marjorie Smith

The quality of the braces can always be relied upon and the delivery service was excellent

Posted 1 week ago

Guest

Solid strong stylish

Posted 1 week ago

Guest

well made braces with very good clips that stay on

Posted 1 week ago

Anonymous

An excellent service, couldn't be better. the braces themselves are lovely and bright, just what I was looking for as a gift for a friend, who loves bright things.

Posted 1 week ago

Anonymous

excellent service, many thx

Posted 1 week ago

Anonymous

top quality, exactly what i was looking for!!

Posted 1 week ago

Anonymous

I was extremely happy with the service and the Braces are a nice quality, I'll be definitely useing them again

Posted 2 weeks ago

Guest

They are brilliant in Britain currently running on Netflix is a TV series set in the time after World War 2. The main characters wear braces identical to British braces in the show the star character Tony Shelby wears the braces under his jacket. The stars brother Arthur Shelby keeps his braces on show on top of his shirt. The material is brilliant he buck work well. My general trousers/jeans have one pair. My suit is much larger on my waist, due to weight loss, so the British Braces work well to hold my suit trousers up, which make them very comfortable to wear, the material feels very comfortable They ae very fashionable with double breasted suits and when the jacket is removed they look very stylish for my generation of clothes. The front clips have adjustments for the length of braces and these should be adjusted so that the bottom of trousers just touch the top of your shoe or trainer, or you get people laughing at seeing your ankles! So now that's the explanation why my braces work so well, on pair for casual use and one pair for work trousers, Well done very good

Posted 2 weeks ago

Roger Pell

excellence on all fronts .. quality of Braces, choice of products, customer service Promptness of delivery, oh yes nearly forgot Price ,

Posted 2 weeks ago

Anonymous

Bought as a present for an over 60s lady. She loves them.

Posted 2 weeks ago

Richard Pierce

It is preposterous to be asked to review a simple pair of braces. They are perfectly satisfactory but hardly an item about which a song and dance should be made!

Posted 2 weeks ago

susan gray

fast delivery. Braces too big but were of a good standard. Will use again.

Posted 2 weeks ago

Guest

My husband was delighted with his new braces, he says they are very comfortable and do a great job of holding up his trousers. He loves the design. They look well made, of good quality material and should last years. Very happy with my purchase and would highly recommend.

Posted 2 weeks ago

Andrea Bevacqua

Very good service. The items arrived 2 days after, which was very pleasant. Quality wise, very good! Very good ratio quality/price. Good stuff!

Posted 2 weeks ago

Guest

Easy to purchase because PayPal is a payment option and product of very good quality arrived promptly.

Posted 2 weeks ago

Anonymous

Great braces

Posted 2 weeks ago

Anonymous

Carpentry design on braces - my husband loves them and has worn them everyday since they came promptly through the post . Very well made , strong clasps which look as though they should be everlasting . I feel they were a good purchase and worth the money .

Posted 3 weeks ago

Cynthia Fulks

Excellent product, very prompt delivery, would certainly recommend.

Posted 3 weeks ago

Guest

Good range of Braces at a variety of sizes, prices and colours. Quick response to my order, most impressed.

Posted 3 weeks ago

Anonymous

There was no problem in the ordering procedure and the item arrived promptly and in good condition.

Posted 3 weeks ago

Guest

The right amount of money The right amount of delivery time The right amount of craftsmanship The right amount of braces...! Really good .... will be coming back!

Posted 3 weeks ago

Anonymous

Fast shipping, good selection, good prices.

Posted 3 weeks ago

Gerry Mcfeely

Thank you - the product was in all respects excellent. High in quality they should last a long time, but I will get a few more of a different design. They were received the next day, so well done on 'customer care'. The entire shopping experience in this case was a pleasure - keep up the good work. Gerry

Posted 3 weeks ago

Anonymous

A really nice pair of braces.

Posted 3 weeks ago

Carol whysall

My husband loves them and we are going to order some more very good value.

Posted 3 weeks ago

Guest

Good quality, promt service thank you

Posted 3 weeks ago

Anonymous

Braces look good but I wrongly thought they would come with the Buttons (as other companies have supplied) so please be aware of this when purchasing

Posted 4 weeks ago

Anonymous

Very up lifting

Posted 1 month ago

Roger Bone

good quality here next day well pleased

Posted 1 month ago

Jane Noakes

Easy to order. Very quick to deliver and a great product. I would thoroughly recommend British Braces 5☆

Posted 1 month ago

Barrie Knight

Really pleased with the braces and your service and help and advice on the phone. Many thanks.

Posted 1 month ago

Guest

Great bit of kit strong clasps solid construction well made recommended

Posted 1 month ago

M Pover

Good product, delivered quickly, my only qualm is that all the braces seem to be made in the USA, which is hardly British.

Posted 1 month ago

Colin Mark

The brces I ordered arrived very quickly and they are every bit as good as they look on the website. I am very pleased with my braces.

Posted 1 month ago

Guest

Came across this firm as I wanted some braces ( had stomach operation) because I cannot wear a belt now. Talk about efficiency, ordered braces on Monday morning they were delivered next day at no extra charge. Their website was very easy to navigate and clear. Would I recommend them, yes I would. A big thank you.

Posted 1 month ago

Guest

Very good service and excellent quality braces, cannot fault.

Posted 1 month ago

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