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Refunds & Returns
Errors and omissions
Whilst every effort has been made to ensure that services, product and prices are accurate and clearly detailed, The Legend Products Group of companies accept no liability for any errors or omissions. If you have any questions or disputes with your order, make sure you have filed this via email/telephone within 30 days of your purchase.
Shipping And Handling
Most orders are delivered by Royal Mail, therefore please ensure we have the correct postal address, including correct postal code. Orders taken choosing the courier option they will need to be signed for upon delivery. Orders taken before the cut-off time (3:00pm) will be despatched the same day where possible, subject to credit card approval and availability.
Items out of stock
Where stock is unavailable, the customer will be informed by email/telephone with the opportunity to choose an alternative, to accept an immediate refund, or to wait for replenished stock. It is not our policy to substitute items without the customer's consent.
Refunds / Returns
If for any reason you are not entirely satisfied with any item purchased then it may be returned within 30 days of receipt providing it is in its original packing unused and in a re-saleable condition - Please be aware we will not refund your order if it is not returned in a re-saleable condition. We will however only refund the price of the item and not the original postage or indeed the cost of the return postage, this is in accordance with the distant selling regulations. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value, and you should be able to provide proof of returning ie tracking reference or courier consignment number etc .
If the item however is faulty you will be re-imbursed the full amount. After this 30 day cooling off period any returns will be at our discretion. Should any item be faulty, contact us by email or telephone to arrange a return and we will dispatch a replacement/investigate the fault with our supplier etc. Your statutory rights are unaffected
Colour Representation
Although we take great care in making sure all of our colours and descriptions are as accurate as possible, sometimes the colour representation of the product within our site and the colour within screen resolution/calibration may vary which may result in a slight variance when the product arrives. Please have this in mind when making your purchase we will not be responsible for this issue.
Our Full terms and conditions are available on request.
Brought as a present for my dad and he absolutely loved them. Very good quality.
Stunning, excellent, luv em, quick delivery. The US braces are very good quality particularly the clips.
Supplied exactly what I wanted, with heavy-duty clips that don't slip off, and very reasonably priced. I would definitely recommend British Braces
Good choices available and quick delivery what more can you want.
Good braces just what I was looking for.
I bought a pair of broad white button on braces which were delivered within 48 hours. They are of excellent quality at a good price. Took me two goes to get the front buttons on the trousers in the right place but I am very pleased with the result and the improved comfort.
I have a complaint I received two pairs of British braces in a very short time whilst opening the packet my neighbour who was by my side said they look good can I have a pair! So now I need to order some more braces from you.
I'd looked for some braces in 'leading retail' outlets but they only did usual skinny versions. Being rather Old School I reluctantly turned to the webbything and thankfully found this company. Good choice of size and designs to choose from and well chuffed with the two pairs I bought and at a reasonable price. Excellent service.
At long last I have a set of braces that fit! (I’m 6’3”). Very happy chappy
Bought as a gift and recipient was very pleased
Prompt delivery and good quality braces
Great quality braces, arrived quickly and well packaged. Lovely present for my husband.
I have now purchased 2 sets of braces from British Braces and both are of very high quality at a good price. Both were shipped efficiently with good packaging. The only reason this isn't a 5 star review is that in addition to my order, I also wrote to them with a question that I hoped they would answer, but have not received anything back. Outside of this small issue I rate them highly and will order again.
Very good quality and service
Bought these for a friend and he was over the moon with them. He told me these are the best braces he owns.
Excellent choice and efficient delivery. Good robust braces.
Ordered some braces for my brother for christmas, perfect! He's a mechanic and DIY man and the braces were a tape measure with tools on, brilliant, totally pleased with British braces.
Well made and very strong
We brought these braces as a Christmas present and they certainly delivered! The braces are very well made and the recipient remarked on how comfortable they were.Lovely jazzy braces, would definitely buy from you again!
These are the first ones that my husband has had that dont ping off and are long enough .. brilliant
The width of the braces is excellent. All in all very satisfied with everything.
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