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Refunds & Returns

Errors and omissions

Whilst every effort has been made to ensure that services, product and prices are accurate and clearly detailed, The Legend Products Group of companies accept no liability for any errors or omissions. If you have any questions or disputes with your order, make sure you have filed this via email/telephone within 30 days of your purchase.

Shipping And Handling

Most orders are delivered by Royal Mail, therefore please ensure we have the correct postal address, including correct postal code. Orders taken choosing the courier option they will need to be signed for upon delivery. Orders taken before the cut-off time (3:00pm) will be despatched the same day where possible, subject to credit card approval and availability.

Items out of stock

Where stock is unavailable, the customer will be informed by email/telephone with the opportunity to choose an alternative, to accept an immediate refund, or to wait for replenished stock. It is not our policy to substitute items without the customer's consent.

Refunds / Returns

If for any reason you are not entirely satisfied with any item purchased then it may be returned within 30 days of receipt providing it is in its original packing unused and in a re-saleable condition - Please be aware we will not refund your order if it is not returned in a re-saleable condition. We will however only refund the price of the item and not the original postage or indeed the cost of the return postage, this is in accordance with the distant selling regulations. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value, and you should be able to provide proof of returning ie tracking reference or courier consignment number etc .

If the item however is faulty you will be re-imbursed the full amount. After this 30 day cooling off period any returns will be at our discretion. Should any item be faulty, contact us by email or telephone to arrange a return and we will dispatch a replacement/investigate the fault with our supplier etc. Your statutory rights are unaffected

Colour Representation

Although we take great care in making sure all of our colours and descriptions are as accurate as possible, sometimes the colour representation of the product within our site and the colour within screen resolution/calibration may vary which may result in a slight variance when the product arrives. Please have this in mind when making your purchase we will not be responsible for this issue.

Our Full terms and conditions are available on request.

4.69 Average

1371 Reviews

Guest

Items received in very good time. Realised that I had purchased the wrong type of braces so returned two sets and they sent me back replacement items and refunded the difference in price with no problems. Very good prices and just what I wanted. I would have no hesitation in buying from them again.

Posted 2 days ago

Anonymous

Good quality clips that grip the waistband

Posted 2 days ago

Anonymous

Good service, good quality

Posted 3 days ago

Guest

I had emailed a concern about the price difference between the Pay Pal rate and British Braces Invoice. Pay Pal did not respond. Georgia Thomson Managing Director of BB did. Very impresive, she effectively problem solved. My purchaces arrrived earlier than expected and the quality brand was a surprice. The colours were as expected. Just Grand eh! Cheers Bob

Posted 4 days ago

Peter Bradnam

First class product. Leather looks to be very good quality and the colours are splendid. The very best I have ever had, at any price.

Posted 5 days ago

Mrs Franklin

The leather on my second purchase was better than the first pair. the leather on the first pair was rather thin. and one of the leather legs broke off.

Posted 6 days ago

Anonymous

Great quality will buy again

Posted 1 week ago

Anonymous

Speedy delivery. Good strong braces.

Posted 1 week ago

Linda Farr

Very pleased with my purchase,husband feels very jazzy looks great thanks.

Posted 1 week ago

Val Lipworth

Put in the order. Arrived quickly.

Posted 1 week ago

Guest

Delighted with them. Just what I wanted. Only one criticism. Metal edge inside the clasps are raw and sharp. Just don't put your finger in there.

Posted 1 week ago

Guest

I am very happy with product and the look off them, they were delivered quickly. I am thinking off getting another pair

Posted 2 weeks ago

Guest

My husband said he would like some skull and cross bones braces. I have dealt with yourselves before so knew who to go to.! They are just what he wants and excellent quality. Once again thank you very much.

Posted 2 weeks ago

Guest

A great selection of braces. Ordered a pair of braces and received the next day. Good quality product. Excellent service. Will definitely use again.

Posted 2 weeks ago

Guest

Husband loves these braces second pair we have bought - fed up with clip-ons. Extremely well made and obviously very durable.

Posted 2 weeks ago

NICHOLAS AYRTON

GOOD PRODUCT SUPPLIED ON TIME BUT WHY CAN NO ONE, IT SEEMS, MAKE A PAIR OF BRACES WITH CLIPS THAT STAY IN PLACE HOLDING THE TROUSER MATERIAL FOR MORE THAN AN HOUR OR TWO. THESE ARE BETTER THAN SOME BUT NOT REALLY GOOD ENOUGH. COME ON - MAKE SOME CLIPS THAT REALLY HANG ON!

Posted 3 weeks ago

Samara Bartlett

Arrived very quickly. The quality is fantastic I brought the pink ones for my little girl and she loves them. Highly recommend 😊

Posted 3 weeks ago

Guest

Excellent store, very fast delivery and had exactly what I had been looking for! First-class all the way, I'll definitely be back.

Posted 3 weeks ago

Anonymous

Excellent very happy.

Posted 3 weeks ago

Guest

Actually better than expected & speedy delivery

Posted 3 weeks ago

John Boggia

Blast there good like the plastic fastening, will be put to test Sunday as flying and will be wearing them see what Mr seceritey say.

Posted 1 month ago

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