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Refunds & Returns

Errors and omissions

Whilst every effort has been made to ensure that services, product and prices are accurate and clearly detailed, The Legend Products Group of companies accept no liability for any errors or omissions. If you have any questions or disputes with your order, make sure you have filed this via email/telephone within 30 days of your purchase.

Shipping And Handling

Most orders are delivered by Royal Mail, therefore please ensure we have the correct postal address, including correct postal code. Orders taken choosing the courier option they will need to be signed for upon delivery. Orders taken before the cut-off time (3:00pm) will be despatched the same day where possible, subject to credit card approval and availability.

Items out of stock

Where stock is unavailable, the customer will be informed by email/telephone with the opportunity to choose an alternative, to accept an immediate refund, or to wait for replenished stock. It is not our policy to substitute items without the customer's consent.

Refunds / Returns

If for any reason you are not entirely satisfied with any item purchased then it may be returned within 30 days of receipt providing it is in its original packing unused and in a re-saleable condition - Please be aware we will not refund your order if it is not returned in a re-saleable condition. We will however only refund the price of the item and not the original postage or indeed the cost of the return postage, this is in accordance with the distant selling regulations. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value, and you should be able to provide proof of returning ie tracking reference or courier consignment number etc .

If the item however is faulty you will be re-imbursed the full amount. After this 30 day cooling off period any returns will be at our discretion. Should any item be faulty, contact us by email or telephone to arrange a return and we will dispatch a replacement/investigate the fault with our supplier etc. Your statutory rights are unaffected

Colour Representation

Although we take great care in making sure all of our colours and descriptions are as accurate as possible, sometimes the colour representation of the product within our site and the colour within screen resolution/calibration may vary which may result in a slight variance when the product arrives. Please have this in mind when making your purchase we will not be responsible for this issue.

Our Full terms and conditions are available on request.

4.70 Average

1497 Reviews

Guest

Brought as a present for my dad and he absolutely loved them. Very good quality.

Posted 16 hours ago

Guest

Stunning, excellent, luv em, quick delivery. The US braces are very good quality particularly the clips.

Posted 1 day ago

Robert Aitken

Supplied exactly what I wanted, with heavy-duty clips that don't slip off, and very reasonably priced. I would definitely recommend British Braces

Posted 4 days ago

Charles Borrington

Good choices available and quick delivery what more can you want.

Posted 4 days ago

Anonymous

Good braces just what I was looking for.

Posted 5 days ago

John Flitney

I bought a pair of broad white button on braces which were delivered within 48 hours. They are of excellent quality at a good price. Took me two goes to get the front buttons on the trousers in the right place but I am very pleased with the result and the improved comfort.

Posted 5 days ago

nigel searle

I have a complaint I received two pairs of British braces in a very short time whilst opening the packet my neighbour who was by my side said they look good can I have a pair! So now I need to order some more braces from you.

Posted 5 days ago

Andy Mather

I'd looked for some braces in 'leading retail' outlets but they only did usual skinny versions. Being rather Old School I reluctantly turned to the webbything and thankfully found this company. Good choice of size and designs to choose from and well chuffed with the two pairs I bought and at a reasonable price. Excellent service.

Posted 1 week ago

Anonymous

At long last I have a set of braces that fit! (I’m 6’3”). Very happy chappy

Posted 1 week ago

Guest

Bought as a gift and recipient was very pleased

Posted 1 week ago

Anonymous

Prompt delivery and good quality braces

Posted 1 week ago

Elizabeth Thacker

Great quality braces, arrived quickly and well packaged. Lovely present for my husband.

Posted 2 weeks ago

Aaron Savage

I have now purchased 2 sets of braces from British Braces and both are of very high quality at a good price. Both were shipped efficiently with good packaging. The only reason this isn't a 5 star review is that in addition to my order, I also wrote to them with a question that I hoped they would answer, but have not received anything back. Outside of this small issue I rate them highly and will order again.

Posted 2 weeks ago

David Willocks

Very good quality and service

Posted 2 weeks ago

Anonymous

Bought these for a friend and he was over the moon with them. He told me these are the best braces he owns.

Posted 2 weeks ago

Roberta Gould

Excellent choice and efficient delivery. Good robust braces.

Posted 2 weeks ago

Christine Alison

Ordered some braces for my brother for christmas, perfect! He's a mechanic and DIY man and the braces were a tape measure with tools on, brilliant, totally pleased with British braces.

Posted 3 weeks ago

Guest

Well made and very strong

Posted 3 weeks ago

Guest

We brought these braces as a Christmas present and they certainly delivered! The braces are very well made and the recipient remarked on how comfortable they were.Lovely jazzy braces, would definitely buy from you again!

Posted 3 weeks ago

Anne Bradley

These are the first ones that my husband has had that dont ping off and are long enough .. brilliant

Posted 3 weeks ago

Guest

The width of the braces is excellent. All in all very satisfied with everything.

Posted 3 weeks ago

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