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Privacy Policy

Privacy

EJT LLP t/a British Braces is a company registered in England under company number OC388810. Our registered office is Cameron Court Winnington Lane Winnington Northwich Cheshire CW8 4DU. We are committed to ensuring that your privacy is protected. This policy, together with our Terms and Condition sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us. We strictly adhere to the General Data Protection Regulation (GDPR 2016/679) and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

When we collect your information, we are responsible as ‘controller’ of that personal information for the purposes of those laws. Relating to personal data provided to us to provide our services, we are a ‘processor’ for the purposes of the General Data Protection Regulation.

Please be aware that our site may provide access to other web sites by linking to them. We are not responsible for the data policies (including data protection and cookies), content or security of these linked websites.

Controlling your Personal Information

You have the following rights with regards your personal data and you can contact us at any time to:

  • Request access to any information that British Braces has about you via an email entitled “ACCESS REQUEST” to info@britishbraces.co.uk.
  • Object to any processing of information that British Braces has about you via an email entitled “OPT OUT REQUEST” to info@britishbraces.co.uk.
  • Correct any information that British Braces has about you via an email entitled “CORRECTION REQUEST” to info@britishbraces.co.uk.
  • Delete any information that British Braces has about you via an email entitled “DELETION REQUEST” to info@britishbraces.co.uk.
  • Opt out of automated profiling or decision making by British Braces via an email entitled “PROFILING REQUEST” to info@britishbraces.co.uk.
  • Request your personal data that British Braces has via an email entitled “PORTABILITY REQUEST” to info@britishbraces.co.uk.

If you do any of these actions, we may take steps to verify your identity. In all cases we will take steps to ensure that your preferences are updated or the information is deleted as soon as reasonably practicable and generally within one month.

What we Collect & How we Use it

We collect several different types of information for various purposes to provide and improve our service to you. We gather this information to allow us to process your request. The relevant information is then used by us to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

We may also use aggregate information and statistics for the purposes of monitoring website usage to help us develop the website and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

We may obtain information about you from third parties, such as public databases, social media platforms, third party data providers and our marketing partners. We may use this information, alone or in combination with other information described above, to develop or provide more relevant platform features or services (e.g. social media data of end-users allowing you to send more relevant content) or provide more relevant marketing and content to you.  Our websites include social media features (either hosted by a third party or hosted directly on our website), which may collect information about your IP address and which page you are visiting. The feature may set a cookie to make sure the feature functions properly. We also maintain presences on social media platforms including Facebook, Twitter, and Instagram. Your interactions with these platforms are governed by the privacy policies of the companies that provide them. Anything you submit to us via a social media platform is done so at your own risk without any expectation of privacy.   Further, any comments or information you supply on any blog that we operate can be read, used or collected by anyone. If your information appears in our blog pages and you want it removed, contact us at info@britishbraces.co.uk.

Financial Details

We do not store credit card details nor do we share customer financial details with any 3rd parties.

Types of Data Collected

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to:

  • Email address
  • First name & last name
  • Phone number
  • Address, County, Postal code, City
  • Cookies & usage data

Usage Data

We may also collect information how the service is accessed and used. This usage data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

utma - Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing utma cookies exists.

utmc - Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the utmb cookie to determine whether the user was in a new session/visit.

utmz - Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

tawkuuid - Third party cookie that remembers you so that we can link chat conversations together to provide a better service.

Use of Data

British Braces uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are like those that you have already purchased or enquired about unless you have opted not to receive such information

Reasons we can collect and use your personal information

In relation to clients, the lawful basis for which we rely on to collect and process your data is typically performance of our contractual obligations.  If you are not a client, we rely on legitimate interest as the lawful basis on which we collect and use your personal data in relation to us contacting you further in certain situations. Our legitimate interests are usually to provide individuals with details of our products or offers related to your interests. If you are an individual, the basis on which we collect and use your personal data to contact you is often consent.   If you have any questions about the lawful basis on which we are processing your personal data, please contact  info@britishbraces.co.uk.

How we Protect your Information

Any information sent to us is protected using robust security methods. The methods we use are industry-standard ensuring data is safeguarded as much as possible whilst being sent over unprotected communications paths such as the internet. When it reaches us, we store it securely and only provide access to it by those authorised.

Do we Disclose any Information to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety.

Transfer of your information out of the EEA

Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our service or by providing consent to us (where required by law), you agree to the transfer of information to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. Please note that all our entities operate under Standard Contractual Clauses and applicable measures of the GDPR providing protections and safeguards for cross-border transfers. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Retention of Data

British Braces will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy and generally for no longer than 7 years. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

British Braces will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods. Generally, we will retain this data for no longer than 7 years.

Changes

If we change our Privacy Policy we will update the changes on this page and we may also place notices on other pages of the website so that you can at any time check our current policy. If we make any changes that may significantly affect the way we deal with your information, we will also email you to notify you of the proposed changes, so that you may have your details removed from our records if you do not agree with the changes. This version was updated on 24/05/2018.

How to Contact EJT LLP t/a British Braces

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to info@britishbraces.co.uk or telephone 01606 780260 or write to:

Data Protection & Privacy
EJT LLP t/a British Braces

c/o Thinkprint
Cameron Court
Winnington
Northwich
Cheshire
CW8 4DU

Making a Complaint

If you wish to make a complaint about the way that we handle your personal data, you may contact the Information Commissioner's Office through their website https://ico.org.uk/concerns/ or telephone at 0303 123 1113 or other channels as updated at https://ico.org.uk/global/contact-us/.

4.68 Average

1328 Reviews

Anonymous

Excellent service -and they do the job!!

Posted 15 hours ago

Mike Redgrave

Quick delivery. Braces were as advertised and really sturdy with excellent trouser grips.

Posted 2 days ago

Michael McGowan

These braces are very very good, thanks.

Posted 5 days ago

Lorna Perolls

I found this company very efficient, the order arrived safely and proptly

Posted 1 week ago

Robert Swan

Purchased a good solid set for use mainly with Jeans as body shape has changed to make belts awkward. Work well, stay in place and easy to handle.

Posted 1 week ago

Andrew Boden

After I expressed disappointment with a pair of braces on which a clasp broke, British Braces contacted me to offer a replacement under guarantee. Although I was entitled to a new pair under the guarantee, I found it most pleasing that BB went beyond the call of duty and took the initiative to instigate this replacement without my first contacting them. Wouldn't it be great if all retailers took the trouble to look after their customers in this positive way? Thank you, BB, and feel free to quote me.

Posted 2 weeks ago

Clare Rowell

Ordered two sets of work braces. They arrived quickly. Are excellent quality and design. Partner works in a garage, he's happy with their comfort and adaptability. Even though he took a bit of persuading to wear them at first!

Posted 2 weeks ago

Anonymous

Very pleased with purchase. It’s made my Husband a very happy man. Well made and strong clips to hold them on trousers

Posted 2 weeks ago

Anonymous

Very pleased with very comfortable braces

Posted 2 weeks ago

Guest

Arrived quickly; great quality- husband is really pleased. Would recommend.

Posted 2 weeks ago

norman webb

ordered electricians braces on 17/07 received on 18/07 excellent quality first class service

Posted 3 weeks ago

Anonymous

Exactly as described. Very good. Prompt delivery.

Posted 3 weeks ago

Richard Panther

had a problem with delivery due to only a partial address appearing on the label. However, this was all sorted out very quickly and pleasantly via a couple of E-mails. Most company's are good when things work well but fall down when there's a problem BB certainly didn't in this case so full marks and a "very highly recommended"!!!!

Posted 3 weeks ago

CLOCKFAIR LTD CASINO

Fast reliable service

Posted 4 weeks ago

john greenwood

No problem good product prompt delivery .satisried

Posted 4 weeks ago

Anonymous

I can now hold my trousers up with style and panache. A good range of styles and designs.

Posted 4 weeks ago

Dr Sean Pert

I love the way braces change one's whole look. However, most I've tried in the past are too flimsy and ping off at the most inopportune moment. Not so with British Braces. These braces are strong, easily adjustable and look great. They are very reasonable, deliver is fast and I'd recommend them to anyone.

Posted 4 weeks ago

Thomas Scully

The Braces are of good quality and were well packaged .I will most certainly be reordering. Quality braces for buttoned trousers are hard to find in local shops. Also a good firm to deal with.

Posted 1 month ago

Michael New

Good service and a good product

Posted 1 month ago

David Hamilton

My order was dealt with quickly and was correct when it arrived. Many providers of braces do not allow for people like me who have long bodies! Your firm supplied the missing link - extra long braces. Well done! David Hamilton

Posted 1 month ago

Matthew Harris

Incredible service from BB. Sadly the braces I ordered didn't match the wedding outfit I'd bought them for (and not through any fault of BB - the colour and style was exactly as shown it just 'didn't go'!). I followed the returns policy and my account was credited within 48hrs. Thanks again!

Posted 1 month ago

Michael Butters

British Braces always offer a very good service

Posted 1 month ago

Guest

Excellent! Goods arrived before stated delivery date. Best set of braces ever, no more trouser malfunctions for me with this well made product...

Posted 1 month ago

Willie Nicolson

Excellent, Just what my husband was looking for! Will look to order the airport friendly ones when we next travel. Thank you!

Posted 1 month ago

Lambert Hughes

The British Braces are the third pair I have bought very recently and the only pair which have proved satisfactory, the others being from different companies. This is because using buttons and button holes is the answer and also the high quality of the braces themselves.

Posted 1 month ago

Anonymous

Rapid delivery, product exactly as described

Posted 1 month ago

Guest

Great selection and fast delivery. Would recommend

Posted 1 month ago

Guest

Excellent, good fit and very comfortable

Posted 1 month ago

Anonymous

These braces look and feel great, they are a nice fabric and look really expensive. Lovely colour too, lots of complements!

Posted 1 month ago

Anonymous

Great purchase trousers/jeans stay where they should.

Posted 1 month ago

Alan Jones

Excellent prompt service

Posted 1 month ago

Jacqueline Parkin

Had braces before from this company and found them very good. This time braces ordered and came very quickly and are of a good quality

Posted 1 month ago

Michel JF Volant

very quick delivery and material as expected

Posted 1 month ago

Anonymous

Good service so round, I will shop with you again.

Posted 1 month ago

Guest

Delivered in what hour, great service

Posted 1 month ago

Elaine Parkin

Excellent, good strong clips

Posted 1 month ago

Anonymous

Always exceptional fast service from British Braces. The only place I know to get the braces hubby likes and when there is a special offer of 10% off what's not to like.

Posted 1 month ago

Anna Salkeld

Lovely red braces. Well packed and received on time. Thank you.

Posted 1 month ago

Anonymous

Very impressed with the choice and the quality. Excellent!

Posted 1 month ago

Dennis Boar

Delivery "Cock-up" by Royal Mail. The braces are fine thank you

Posted 1 month ago

Guest

Love them! But, Could you do ones for a taller chap? I'd like the adjustment to be central rather than all the way down to the bottom. I want to look like a normal person rather than look like someone who has to wear everything at full stretch because I'm taller than average. This being said - I'll be ordering another set in a different colour soon

Posted 1 month ago

Guest

Delivery very quick, fitted well, adjusters a bit loose at the moment hope they will bed in

Posted 1 month ago

Alan Hartley

Wonderful braces with very strong clips and straps Far better than slightly cheaper heavy duty ones bought over recent years. Would highly recommend. I will be buying a second pair soon.

Posted 1 month ago

Tom Muirhead

Excellent service

Posted 1 month ago

George Atkinson

Great, just as ordered. They work perfectly.

Posted 1 month ago

David Peppler

Goods ordered and received with no problems. Thank you.

Posted 2 months ago

Guest

The service , product was of a very high standard, reasonable price .

Posted 2 months ago

Anonymous

Good quality item.

Posted 2 months ago

Anonymous

Bought these (BB-286 - Black Airport Holiday Security No Metal Trouser Braces Mens Suspenders) to keep my neoprene sailing shorts in place which had previously proven impossible. The elastic on these braces is nice and wide so doesn't cut into my skin; the clips are plastic so won't rust on contact with water and they are also nice and heavy duty; well up to the job with a large jaw opening allowing them to comfortably and securely grip thick neoprene. Great product, great value.

Posted 2 months ago

Anonymous

Bought for a friend who doesn't have computer access so can't buy online. Good product reasonable price and great service braces were in use four days after ordering ! thanks.

Posted 2 months ago

Patricia Woods

Many thanks, at last braces that really are good and strong.

Posted 2 months ago

Guest

good quality braces but could do with being 2 inches longer for taller people. I am 6ft 2 in.

Posted 2 months ago

John Murdoch

Excellent quality great delivery will definitely recommend to friends and family

Posted 2 months ago

graham caine

Very happy with the braces will use you again

Posted 2 months ago

Anonymous

Great product. Delivered speedily. Would buy again.

Posted 2 months ago

Guest

Both pairs as advertised and food quality,

Posted 2 months ago

Nicholas Flannery

Excellent choice. Easy to order and swift delivery.

Posted 2 months ago

Jim McGillivray

just what I wanted

Posted 2 months ago

Anonymous

Thanks for order most prompt excellent quality probably outlast me as I am no spring chicken grandchildren love the skulls on them.

Posted 2 months ago

Andrew Williamson

The braces are OK, the email has a spelling mistake

Posted 2 months ago

Anonymous

We were so pleased to receive my husband’s button braces. The colour was as shown on the site, a lovely bright blue. As a one sized product, the metal clasps ended up quite high, but looked very elegant nevertheless, and felt even better. We would certainly recommend them, and of course the efficiency of British Braces, as a company. Very prompt next-day delivery! I even needed to make an alteration to the address, rang them, and them managed to get it right. Yes, an excellent product and an efficient company: what more could one want?

Posted 2 months ago

James Bray

The braces arrive very promptly and as described, they are comfortable and just what I was looking for to hold up motorcycle jeans, I’m well happy 👍

Posted 2 months ago

sumayyah bleem

Very good won't let you down The quality is good well made smart comfortable everyone talks about them .my husband please . He's not a thin lad and pleased with them x

Posted 2 months ago

Guest

These sturdy braces are just what I have been looking for for ages. Most of the others I have tried have too weak clips and it is a very pleasant change for me to actually wear braces that have no chance of the clips slipping off. Thank you very much, I will be back for more.

Posted 2 months ago

Guest

huge choice, decent price, and great service... what's more to want?

Posted 2 months ago

Alison Bird

Great service and fab braces (cat braces to hold my cycling leggings up!!), there was such a good choice, thanks for the reassuringly good experience!

Posted 2 months ago

Jane Adams

Quick delivery and was very pleased with braces. Just what the husband wanted. Many thanks

Posted 2 months ago

Guest

Great service, great product, very good quality 5*company

Posted 2 months ago

Anonymous

Speedy service and a good product. Recommended.

Posted 2 months ago

David Jones

These braces are top class. The quality is good and the clips are strong and hard wearing. The service is very fast. David

Posted 2 months ago

Keith Dawson

I ordered an 8 pack of "hammer on" buttons, for the for the first time, and two days later they were delivered through the letter box. The package was smaller than I expected, but all the required items were there in good order. I had watched a video on the web site of the fixing procedure and did as shewn . All went as planned and I am very pleased with the purchase. I will buy more when required.

Posted 2 months ago

Chris West

Looked everywhere for some braces, button type and all white, eventually found them here at a fair price, Delivery was what was expected. Many thanks, Chris

Posted 2 months ago

Mike Franklin

Delivery is quick, product quality is excellent

Posted 2 months ago

Guest

Very good and just what I wanted thanks

Posted 2 months ago

Roy Bridges

The braces were excellent for workplace use etc but I made a mistake in thinking they could be used for ordinary wear. I now need a more orthodox pair!

Posted 2 months ago

Guest

very happy with them and the service. Thankyou.

Posted 2 months ago

Brian Robins

I bought these to hold up my motorcycle jeans which are Kevlar lined and therefore quite heavy. They support the jeans perfectly

Posted 2 months ago

Roberta Gould

Excellent service. Quality products. Good choice.

Posted 2 months ago

Guest

Best braces by a long way highly recommended thanks again

Posted 2 months ago

Jennifer Carter

Our order was processed very quickly, and at last my husband has braces which are long enough and do not keep pinging off his trousers! Thank you very much!

Posted 2 months ago

Guest

Braces were exactly as advertised, arrived on time and very good quality, will purchase off them again anytime!😊👍

Posted 3 months ago

Guest

Excellent choice of braces. Easy to use website. Prompt delivery. Overall, a pleasant buying experience!

Posted 3 months ago

Guest

They are great just what I needed

Posted 3 months ago

David Pugh

Well made with more robust fittings than on previous purchases. The material used appears to be of high quality, again previous buys lost their "strength" very quickly and became useless at upholding trousers! Excellent purchase and service, thanks.

Posted 3 months ago

Anonymous

Got what I ordered at a reasonable price within the stated timescale. What more can you ask for.

Posted 3 months ago

S Hyde

The service I received from Bristish Braces was excellent. Ordering was easy and the braces arrived promptly. They were of great quality and exactly as described. Unfortunately the braces were too wide and looked out of place on my uniform so reluctantly I had to return them. My money was refunded very promptly. Thank you British Braces for your great service.

Posted 3 months ago

Guest

great service

Posted 3 months ago

Alan Jermaine

I received these very promptly considering they travelled from the UK to NZ. They were very well protected for travel individually and as a bundle. The braces were as described on the website and I am delighted with them. Many thanks.

Posted 3 months ago

Kima Avetis

Great service, quick arrival, and quality things.

Posted 3 months ago

Guest

Good quality Excellent service Wide range of styles Good people to do business with

Posted 3 months ago

Guest

Delivered as promised, fabulous selection of styles, great price, wouldn't hesitate to shop here again.

Posted 3 months ago

Anonymous

Order received as promised and the two pairs of braces are of good quality and as expected.

Posted 3 months ago

john trevor ashby

very pleased with service and goods

Posted 3 months ago

Anonymous

Good quality, good price, delivery as expected

Posted 3 months ago

Ian Brighten

Site easy to navigate, clear choices and varied. Prompt delivery and am well pleased with purchases!

Posted 3 months ago

Robert Pike

Very happy with the product, no complaints.

Posted 3 months ago

Guest

Great braces, always buy mine from British Braces.

Posted 3 months ago

Marc Taylor

They look good and wear good, the test will be 16 weeks out in the field chasing insects and keeping my overtrousers up

Posted 3 months ago

David Cumber

If you want clip on braces that are sturdy and strong where the clips will not fail then these fit the bill. Great product and great service.

Posted 3 months ago

john readman

Many thanks on the prompt delivery unfortunately had to send braces back.wrong colour this was rectified and sent the correct braces that was ordered my husband is now happy with his birthday present

Posted 3 months ago

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