Errors and omissions

Whilst every effort has been made to ensure that services, product and prices are accurate and clearly detailed, British Braces accept no liability for any errors or omissions.

Shipping And Handling

Most orders are delivered by Royal Mail, therefore please ensure we have the correct postal address. Where goods delivered are by courier they will be will need to be signed for upon delivery. Orders taken before the cut-off time (2.00pm) will be despatched the same day, subject to credit card approval and availability.

Items out of stock

Where stock is unavailable, the customer will be informed by email with the opportunity to accept an immediate refund, wait for new stock or accept a substitute product. It is not our policy to substitute items without the customer's explicit consent.

Guarantee / Returns

If for any reason you are not entirely satisfied with any item purchased then it may be returned within seven days of receipt provided it is in its original packing and unused. After this seven day cooling off period any returns will be at our discretion. Should any item be faulty, contact British Braces to arrange a return and we will dispatch a replacement. Your statutory rights are unaffected

Always obtain a receipt as proof of posting. Our aim is to provide the customer with an fair, efficient and legal service.

British Braces reserves the right to refuse an order
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